TAMit!

Exhibits Coordinator

Occupational Summary

The Exhibits Coordinator plays a key role in ensuring that the Museum's exhibit spaces are engaging, safe, and well-maintained to provide a high-quality and consistent experience for all guests. Acting as a front-line representative of the Exhibits team, this role models exceptional guest service and works closely with colleagues across departments to deliver consistent, high-quality museum experience.  The Exhibits Coordinator’s primary duties involve cleaning and maintaining exhibits and exhibit props (both purchased and fabricated in-house) for all galleries. This position sets up both exhibition galleries and floor staff for success, ensuring props are available, backstock is floor-ready, systems are running smoothly, and that any issues are communicated quickly and clearly.  Additionally, this position is responsible for the day-to-day preparedness and upkeep of temporary exhibits as well as supporting the development and installation of new temporary exhibits and seasonal decorations.

Duties and Responsibilities

Exhibit Experience and Readiness

• Conducts a pre-opening walkthrough each morning that includes turning on exhibit components and ensuring props are sufficient for the start of the day. 

• • Ensure exhibit galleries have the props, backstock, and consumable materials needed for front line staff to maintain the exhibit experience throughout the day.

  • Communicates issues to Exhibits, Facilities & Maintenance, and Museum Experience teams as needed.

• Completes midday walkthroughs to ensure exhibits have sufficient props in working order.

• Be available via radio to answer “Exhibit” calls to support the daily experience.

• Responsible for removing and replacing worn props.

• Responsible for maintaining props in the Temporary Exhibit gallery.

Prop and Consumable Inventory Management and Systems

• Maintains inventory of exhibit props and consumable materials, ensuring backstock is organized, labeled, and easily accessible to floor staff.

• Communicate proactively with the Exhibit Manager when inventory is low, a prop is not performing well on the floor, or an exhibit issue needs attention.

• Works closely with the Exhibit Manager and Museum Experience team to identify props that are not performing well, need replacement, or other issues impacting guest experience.

• Research solutions and pricing for props in coordination with the Exhibit Team.

• Complete the checklist/s for prop maintenance.

• Execute prop cleaning and sanitizing systems established by the Exhibits Manager on a regular basis.

Exhibit Operations

• Launder cloth exhibit prop according to prop changeout schedule.

• Supports deep cleaning of exhibit spaces beyond daily cleaning.

• Performs minor maintenance on exhibits.

• Develop a working knowledge of common issues for exhibit components and apply basic triage fixes confidently.  

• Communicate awareness of these common issues to the Exhibit and Facilities & Maintenance Teams.

• Supports Exhibits Manager troubleshooting and submitting work orders for technical exhibit maintenance items. 

Installation, Fabrication, and Project Support

• Assists the Exhibits Manager exhibit and exhibit prop fabrication.

• Assists with holiday and special events decorations, supporting plans and timelines established by the Exhibits Manager.

• Assists with installation and de-installation of leased and in-house temporary exhibits.

• Assist with the execution and coordination of fabricated components using 3-D printing, laser cutting, vinyl cutting, or other in-house technologies.

Other

• Attends Exhibit team meetings.

• Attends project-based and other routine meetings as assigned.

• Support Exhibits Team with transporting exhibit items back and forth from the museum’s offsite storage facility.

• Other duties as assigned.

Knowledge, Skills, and Abilities Required

• Demonstrated commitment to delivering exceptional guest experiences in a fast-paced, interactive environment.

• Ability to work collaboratively and communicate effectively (clear, proactive, and approachable) with colleagues, guests, and volunteers.

• Strong organizational and time management skills, with the ability to prioritize tasks across multiple exhibit areas and manage recurring tasks and systems.

• Experience with basic maintenance and repair tools.

• Working knowledge or interest in hands-on fabrication tools such as 3D printers, laser cutters, and vinyl cutters. A willingness to learn is valued as much as existing knowledge.

• Creative problem-solving skills and attention to detail in maintaining exhibit quality and safety.

• Flexibility and resourcefulness when responding to guest feedback or exhibit performance issues.

• Basic sewing, painting, or prop-building skills.

• Familiarity with Arduino, Raspberry Pi, or other microcontrollers used in interactive exhibits preferred.

• Ability to troubleshoot simple mechanical or electronic issues preferred.

• Experience managing inventory systems or supply tracking preferred.

Education and Experience

• High school diploma or GED required

• Prior experience in museum, theater, maker space or similar environments preferred.

• Experience with inventory, props, or physical space management preferred.

• Experience working with families or children in public environments is a plus.

License or Certification Required

None required.

Supervises

N/A

Working Conditions

• Combination of office environment and museum public spaces.

• Work includes weekends, holidays, and evenings.

Physical Demands 

• Ability to lift 25 lbs unassisted and 50 lbs. assisted.  

• Some work includes the use of a ladder.

Mission Alignment

All members of the Exhibits team contribute to the Museum’s mission to inspire all children to explore, innovate, create, and play.

Full-time (40 hours/week), hourly ($17.00/hour)

Interested candidates can submit an application, resume, and cover letter to our careers site at https://recruiting2.ultipro.com/CRE1020CDMU/JobBoard/cfb69fbb-d286-4c34-a2ca-4d3f37825546/?q=&o=postedDateDesc

Applications must be submitted by 5:00 PM on May 1^st.

Security Assistant Manager

The Hunter Museum of American Art collects, preserves, and presents American art and connects the community through inspiring educational and visitor-focused experiences for all.

The Security Assistant Manager assists the Security Manager in leading a customer-centric security department including training and management of the security department personnel to accomplish maximum security of artwork, visitors, volunteers, staff, and campus. Working with all museum departments, the Assistant Manager is responsible for coordinating security staff to provide security and support for daily museum activities. The Security Assistant Manager will assist with opening and closing the museum on a daily basis to ensure all doors are secured.   

Key Duties and Responsibilities

1. Partner with Security Manager to implement and manage security policies, programs, and procedures ensuring a safe, clean, and service friendly environment for guests, staff, members, and trustees.

2. Opening/Closing Procedures- Open and close museum, checking/locking all exterior/entry/exit doors, set alarms, and answer alarms during normal business hours. This role is responsible for ensuring the museum closing procedures occur daily; responsible for training all Museum Attendants on closing procedures.

3. Responsible for talent management including training, staffing, managing and oversight of the security employees ensuring delivery of excellent guest service experiences and maintenance of an environment that protects and safeguards the artwork and museum campus. 

4. Assist in forming schedules, training, and managing hourly personnel.

5. Nurture client, vendor, and inter-department relationships to generate revenue, attendance and positive reputation of the museum. 

6. Work with Security Manager to manage labor and department budgets and reporting the performance of the security team for staff and board reports. 

7. Partner with Special Events and Facilities teams to assist with both internal and external events. 

8. Model, observe and coach excellent guests service experience including greeting, welcoming, and thanking guests. 

9. Serve as liaison with outside security monitoring company, police, and fire department. 

10. Assist in the organizing and conducting of security and emergency drills quarterly. 

11. Assist Facilities team in monitoring and regulating building climate control and security systems. 

12. Manage compliance by security staff with State of Tennessee Department of Commerce and Insurance Private Protective Security Guard licensing requirements. 

13. Participate in weekly huddles, quarterly all staff meetings as well as leadership strategy sessions. 

14. Must be able to work a flexible schedule including evenings, weekends, and holiday hours. 

15. Attend education sessions to enhance the general knowledge of museum’s history, programs, exhibitions, and special events. 

16. Receive and log shipments. 

17. Update training materials as necessary. 

18. For safety of artwork, premises, museum staff and guests; direct guests to follow rules of museum and on occasion remove unruly guests from premises. 

Key Requirements

• High school diploma, GED with a minimum of 2 years of experience in a service industry position, security experience preferred. 

• Management/Supervisory experience preferred. 

• Experience working with security and access control systems, applications and alarm systems. 

• Familiarity with security technologies including card access, surveillance cameras, intrusion alarms, fire alarms, and environmental monitoring.

• Microsoft office skills including Outlook, Word, Excel, and Access

• State of TN Department of Commerce and Insurance Private Protective Security Guard License

• CPR/First Aid Trained and Certified

• Requires a high level of leadership, management and customer service skills, knowledge of security and a professional can-do attitude.

• Able to manage multiple events with multiple deadlines.

• Good written and oral communication skills. Ability to communicate effectively and project professional image when giving and taking information. 

• Ability to establish effective working relationships with employees at all levels. 

• Strong negotiation skills as well as problem-solving skills. 

• Ability to maintain a professional, poised demeanor under pressure. 

• Must have strong organizational skills and attention to detail.

• Self-motivation and enthusiasm with a respect for organizational management structure. 

• Good observational skills, both of live subjects in museum settings and of objects on multiple screens.

Working Conditions/Physical Demands

• Museum gallery setting and special events/party setting.

• Inside and outside conditions. This may include hot, wet, or cold conditions. 

• Occasional work near moving mechanical parts.

• Job requires some physical labor including setup and breakdown of tables and chairs, and assistance with crowd control and management of guests. 

• Clear dictation and acute hearing are necessary for effective communication with co-workers and the public.

• Job requires the ability to visually detect, identify, recognize, observe, inspect, and report items necessary for performing guard duties, use the computer, and interpret written information. 

Full-time, hourly ($20.00/hour); some evening and weekend work is required.

Please submit an application and resume on our careers site at https://recruiting2.ultipro.com/HUN1012HMOAA/JobBoard/df5cd41d-12aa-46e7-9abd-91b1ca4ad165/?q=&o=postedDateDesc. 

Applications close on April 1, 2026.

Manager of Administration, Education Programs

Starting at $48,000; Salary commensurate with experience and education.

https://recruiting.paylocity.com/recruiting/jobs/Details/3914313/Country-Music-Foundation/Manager-of-Administration-Education-Programs

The Country Music Hall of Fame® and Museum has an opening for a full-time, exempt Manager of Administration, Education Programs position in the Education Department. 

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the Museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The Museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in the American Currents: State of the Music exhibit. The Museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded. 

 

What We Offer for Full-Time Staff: 

• Medical, Dental, Vision, Life Insurance Options

• Competitive Pay

• Paid Vacation and Sick Days

• Paid Holidays (13) and Floating Holidays (2)

• 401(K) with Up to 3% Employer Match

• Employee Assistance Program (Free Counseling and Legal Services)

• Eligibility for Public Service Student Loan Forgiveness  

• FREE 24/7 Downtown Parking and Transit Benefits

• Continuing Professional Offerings

• Complimentary Museum Admission (For Yourself, Family, and Friends)

• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 

• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues

• Opportunities to Attend Exhibit Openings, Concerts and Special Events

• Employee Engagement Activities and Opportunities

• FSA and Dependent Care Options 

• Dog Friendly Work Environment

• Volunteering and Community Engagement Opportunities

Departmental Overview: Charged with the mission of educating varied audiences about country music, the Education Department develops programs and resources that illuminate the stories, themes, and music explored in the Museum’s galleries. Traditionally serving over 120,000 people per year through 2,000+ programs, the Education Department supports students of all ages, from school groups and families who engage in hands-on learning activities to general Museum guests who experience performance presentations during their visit. A creative and curious team, Education staff is composed of museum professionals and both traditional and nontraditional educators–including classroom teachers, visual artists, historians, museum educators, and professional musicians. Country Music Hall of Fame and Museum Education staff share a passion for country music, popular culture, and lifelong learning, and they regularly collaborate to develop and implement dynamic educational offerings commensurate with one of the most-visited history museums in America. 

Position Overview: The Country Music Hall of Fame and Museum seeks a highly organized individual with strong written, verbal, customer service, and technological skills to provide essential administrative support for the Museum’s school and education programs. This position will oversee team accounting practices and procedures, internal and external school program communications, and administrative tasks for the department. Specific to school programs, this position manages program scheduling and internal logistics for over 900 school programs serving over 35,000 participants per year. Additionally, this high-capacity individual will coordinate and oversee on-boarding and contracting for all education programs. This position will also provide support as needed throughout the Education Department to ensure the continued success, growth, and impact of programming in the Taylor Swift Education Center. 

Specific Job Duties: 

• Manage and execute on-boarding and payment documents for contracted performing and teaching artists according to the Museum’s accounting practices and procedures.

• Oversee Education Department administrative tasks, including inputting expense reports and purchase orders according to the Museum’s accounting practices and procedures.

• Oversee Education Department’s expense logs and budget tracking according to the Museum’s accounting practices and procedures. 

• Manage contacts, record keeping, and ticketing in Tessitura, leading and delegating CRM database entry throughout the Education Department.

• Together with the Senior Director of Education and Community Engagement, manage financial reconciliation of monthly expenses and revenue.

• Together with the Senior Director of Education and Community Engagement, manage monthly attendance reconciliation of all Education programs, including synchronous and asynchronous participation.

• Oversee school program inquiries and scheduling including fielding and answering questions from educators, booking confirmed programs in all internal systems, and managing internal capacity.

• Coordinate with Hatch Show Print and Group Sales for space, staffing, and logistic details in tandem with education relevant programming.  

• Administer confirmation communications, including sending confirmation and arrival materials to educators, reconfirming reservations and participant numbers prior to program date, and collecting payment in advance or day of visit. 

• Oversee internal logistics and communications on behalf of the school programs team, including reserving rooms, drafting internal communications tools, scheduling catering, and attending weekly/bi-weekly meetings that pertain to building activity.

• Manage school programs evaluation efforts, including requesting evaluation participation, sending evaluations, managing quarterly evaluation stewardship/prize distribution for participating educators

• Execute electronic and physical agreements for volunteer programs

• Coordinate and maintain room reservations for school-based educational programming through EMS, the Museum’s event management system.

• Coordinate weekly bus parking with Metro Public Works and share permits with teachers.

• Oversee internal and external logistics for Homeschool Day programming, including coordinating reservations and communication with homeschools, as well as managing internal logistics and resource scheduling. 

• Assist with trainings for educators and volunteers who support school programs, including organizing internal and external logistics, scheduling catering, and facilitating training material preparation. 

• Assist with school programs marketing, including overseeing mailings, managing email lists, and updating school programs areas of countrymusichalloffame.org to ensure information is up to date and functioning properly. 

• Manage applications and logistics for ticketing and transportation subsidy programs, including the Museum’s Arts Access fund and Tennessee Arts Commission’s Student Ticket Subsidy grant program.

• Assist with budget planning and program projections.

• Represent the Department at school fairs and events, including preparing, designing, and assembling appropriate activities and materials. 

• Provide logistics support in the Taylor Swift Education Center including set up, tear down, and signage. 

• Support the school programs team and larger Education Department, including leading student groups through the galleries, as requested. 

• Work interdepartmentally to support the Education Department with annual goals. 

Minimum Requirements: 

• Associate or bachelor's degree in education, humanities, English, music, museum studies, or related field 

• A minimum of 3 year work history in a museum, school, or similar educational or non-profit environment. 

• Demonstrated knowledge of databases.

• Strong organizational and time management skills with high attention to detail.

• Previous experience in a customer service role. 

Preferred Qualifications: 

• Experience with Tessitura database and Tableau. 

• Familiarity with business operations tools for accounting and contracting. 

• Passion for and knowledge of country music. 

• Proficient in a second language, preferably Spanish. 

Key Qualifications (Knowledge, Skills & Abilities): 


• Strong project planning, time-management, and organizational skills. 

• Excellent written and verbal communication skills. 

• Ability to work independently and as part of a team. 

• Ability to work with accuracy and close attention to detail. 

• Experience and passion for children and interest in their learning and development. 

Conditions of Employment: 

• Willingness to work occasional evenings and weekends.

• Ability to lift 25 lbs.

Notes to Applicant:

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-Verify processes, as required for position.  

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers

Audio Digitization and Metadata Specialist

Starting at $48,000; Salary commensurate with experience and education.

https://recruiting.paylocity.com/recruiting/jobs/Details/3958703/Country-Music-Foundation/Audio-Digitization-and-Metadata-Specialist

The Country Music Hall of Fame® and Museum has an opening in the Museum Services department for a full-time, exempt audio digitization and metadata specialist to digitize, describe, and manage access to the museum’s recorded sound collection.

Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Staff: 

• Medical, Dental, Vision, Life Insurance Options

• Competitive Pay

• Paid Vacation and Sick Days

• Paid Holidays (13) and Floating Holidays (2)

• 401(K) with Up to 3% Employer Match

• Employee Assistance Program (Free Counseling and Legal Services)

• Eligibility for Public Service Student Loan Forgiveness  

• FREE 24/7 Downtown Parking and Transit Benefits

• Continuing Professional Offerings

• Complimentary Museum Admission (For Yourself, Family, and Friends)

• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 

• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues

• Opportunities to Attend Exhibit Openings, Concerts and Special Events

• Employee Engagement Activities and Opportunities

• FSA and Dependent Care Options 

• Dog Friendly Work Environment

• Volunteering and Community Engagement Opportunities

Position Overview: Reporting to the Director of Library and Archival Collections, the audio digitization and metadata specialist organizes, digitizes, and describes content from the museum’s collection of over 300,000 sound recordings.

Specific Duties Include:

Digitize recorded sound formats (primarily grooved discs and magnetic tape) for the online digital archive based on institutional priorities 

Create accurate descriptive metadata for records in the online digital archive 

Arrange, rehouse, and describe various physical recorded sound formats 

Maintain professional standards and best practices for collection processing, storage, handling, and use

Research, curate, and edit recorded sound content for the museum’s exhibitions, educational programs, social media, and website

Perform general maintenance and alignment of audio equipment

Other duties as assigned

Minimum Requirements:

• Degree in relevant field (Library and Information Science, Archival Studies, Museum Studies, Public History, Audio Engineering)

• One year of professional experience working with recorded sound collections in a museum, library, archive, or in a production/research capacity

• Knowledge of digitization standards and best practices for recorded sound collections

• Knowledge of current and historic recorded sound processes, signs of deterioration, and their individual preservation requirements

• Experience with industry-standard digital asset management systems and metadata standards

• Experience with recorded sound digitization hardware

• Experience with recorded sound editing software

• Proficiency and capabilities with personal computers (including Mac products) and software

• Familiarity with the history of country music and key figures within the genre

Preferred Qualifications:

• Demonstrated understanding of the scholarly use of archival collections and of current developments in the field

• Strong working knowledge of country music and its ever-evolving history

• Experience providing recorded sound content for museum exhibitions 

• Knowledge of copyright laws pertaining to recorded sound content

Key Qualifications (Knowledge, Skills & Abilities):

• Ability to work collaboratively

• Knowledge of archival content, structure, and metadata standards

• Respect for country music as an art form and a commitment to continually expand knowledge of country music’s history

• Keen attention to detail and strong time management skills

• Ability to prioritize and manage multiple projects

• Excellent verbal and written communication skills

Notes to Applicant:

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-Verify processes, as required for position.  

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers

Position Title: Manager of Major Gifts

The Country Music Hall of Fame and Museum has an opening for a full-time, exempt position of Manager of Major Gifts, in the Development division.

Starting at $55,000; Salary commensurate with experience and education.

https://recruiting.paylocity.com/recruiting/jobs/Details/3956895/Country-Music-Foundation/Manager-of-Major-Gifts

Company Overview: 

Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.

What We Offer for Full-Time Staff: 

• Medical, Dental, Vision, Life Insurance Options

• Competitive Pay

• Paid Vacation and Sick Days

• Paid Holidays (13) and Floating Holidays (2)

• 401(K) with Up to 3% Employer Match

• Employee Assistance Program (Free Counseling and Legal Services)

• Eligibility for Public Service Student Loan Forgiveness  

• FREE 24/7 Downtown Parking and Transit Benefits

• Continuing Professional Offerings

• Complimentary Museum Admission (For Yourself, Family, and Friends)

• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more) 

• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues

• Opportunities to Attend Exhibit Openings, Concerts and Special Events

• Employee Engagement Activities and Opportunities

• FSA and Dependent Care Options 

• Dog Friendly Work Environment

• Volunteering and Community Engagement Opportunities

Division Overview: 

The Development Division leads all philanthropic efforts on behalf of the Museum. Areas of responsibility include membership; annual, major, and planned giving; special events ranging from exhibition openings to fundraising initiatives; and foundation, corporate sponsorship, and government giving programs.

The division stewards relationships with Country Music Hall of Fame members, the broader music community, elected officials, local and national arts organizations, and Museum donors. As advocates for the arts at both local and national levels, the team also produces strategic communications, including the Museum’s annual report.

Through thoughtful engagement and stewardship, the Development Division supports the Museum’s mission by honoring and cultivating those who contribute their time, talent, and treasure.

Position Overview: The Manager of Major Gifts supports the daily operations and strategic growth of the Museum’s major gifts program. This role is responsible for identifying, cultivating, soliciting, and stewarding donors capable of making annual gifts of $1,000 or more, including contributions through Honor Society memberships, fundraising events, and special projects. Working in close collaboration with the Vice President of Development, the Manager of Major Gifts helps advance measurable fundraising goals while ensuring exceptional donor engagement and stewardship.

Specific Job Duties Include: 

Major Gift Strategy & Portfolio Management

• Implement strategies to grow the Museum’s major gifts program and achieve defined fundraising goals.

• Identify, qualify, and cultivate prospects for annual giving, planned giving, and special projects.

• Manage and maintain an active portfolio of up to 400 major gift donors and prospects.

• Develop and execute individualized cultivation and solicitation strategies.

Solicitation & Moves Management

• Solicit gifts of $1,000 and above for memberships, appeals, and special initiatives.

• Support the Vice President of Development in the solicitation of major gift prospects.

• Track and manage moves management activity to ensure timely and strategic donor engagement.

Donor Recognition & Stewardship

• Oversee recognition and benefit fulfillment for major donors, including acknowledgement letters, donor wall listings, and related materials.

• Lead select VIP tours of Museum galleries and event spaces.

• Ensure donors receive consistent, meaningful, and mission-centered engagement.

Data & Record Management

• Maintain accurate and comprehensive donor records in Tessitura, including gift entry, acknowledgements, contact reports, and updated contact information.

• Collaborate with Development colleagues to ensure proper documentation of donor interactions and institutional knowledge.

Departmental Engagement

• Serve as a public advocate for the Museum and its mission.

• Participate in weekly Development Division meetings.

• Provide support for select after-hours events and fundraising initiatives as needed.

Minimum Requirements:

• Bachelor’s degree.

• Three years of experience in major gift fundraising.

• Demonstrated ability to manage and grow a portfolio of donors.

Preferred Qualifications:

• Fundraising experience in a museum, university, or cultural institution.

• Coursework or degree in a related field.

• Experience with Tessitura or similar arts and cultural CRM platforms.

• Knowledge of country music and its history.

• Experience in planned giving.

Key Qualifications (Knowledge, Skills & Abilities): 

• Excellent written and verbal communication skills, including public speaking. 

• Strong organizational skills and attention to detail.

• Ability to manage confidential and sensitive information with discretion.

• Proficiency in donor database management.

• Strong interpersonal skills with the ability to engage diverse audiences and stakeholders.

Notes to Applicants: 

The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique. The museum promotes an environment of respect, communication, and understanding, while actively providing opportunities for all employees of all backgrounds the skills, experience, and information necessary to succeed. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics. 

We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-Verify processes, as required for position.  

Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application. 

Please upload a resume and cover letter when applying for the position.

Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers

Marketing Manager

Reports to: Director of Development & Communications Status: Full time, Exempt

Mission and Description of the Metal Museum

The Metal Museum is the only museum of its kind in the country dedicated to preserving, promoting, and advancing the art and craft of fine metalwork. The Museum engages the metals community and the surrounding region through exhibitions, collections, studio practice, and community education and engagement. The permanent collection and exhibition programs reflect a wide range and mixture of metalsmithing, including ferrous and nonferrous metals, hollowware, jewelry, and architectural elements. With its unique focus on artwork and fine crafts made in metal, the Metal Museum helps initiate and promote dialogue and understanding of the field and its relevance in our modern culture.

Purpose

The Marketing Manager is a key member of the Development & Communications Department, reporting to the Director of Development & Communications. This role leads the Museum’s digital marketing efforts to engage audiences and promote programs, exhibitions, the metal studios, and events.

The Manager oversees website management, social media, email campaigns, and graphic design project management, while collaborating with internal teams and external partners to ensure all marketing initiatives align with the Museum’s visual identity, mission, and strategic goals.

Essential Functions and Responsibilities

Digital Marketing

 Collaborate with the Director to align digital strategies, campaign planning, and departmental goals with the Museum’s mission and strategic plan.

 Develop and implement annual digital marketing plans that support institutional priorities, grow audiences, and increase community engagement.

 Lead cross-platform content strategy, ensuring campaigns integrate website, social media, email, and video channels.

 Monitor and manage the Museum’s digital presence, ensuring all messaging aligns with institutional values and visual identity.

 Oversee website content strategy, updates, and accessibility compliance.

 Manage SEO performance, analytics tracking, embedded forms, and other data-driven tools to evaluate effectiveness, identify trends, and inform future strategies.

 Ensure all digital content is audience-centric, engaging, and aligned with marketing goals.

 Set and uphold visual identity standards across all digital platforms, ensuring messaging is consistent and aligned with institutional goals.

Social Media & Email Marketing

 Develop and manage social media strategy, including content calendars, platform-specific campaigns, performance metrics, and audience growth targets.

 Lead email marketing campaigns: content creation, editing, layout design, audience segmentation, and performance analysis.

Graphic Design Project Management

 Serve as liaison for the Museum’s contract graphic designer.

 Manage project briefs, timelines, workflows, and ensure all deliverables maintain visual consistency and brand integrity.

Photography & Videography

 Photograph and edit visuals for promotional materials, digital platforms, and archives, covering exhibitions, public programs, classes, and events, if applicable.

 Coordinate external photography and videography projects, including budgets, timelines, and deliverables.

 Support onsite events with marketing technology setup, real-time content capture, and digital engagement.

Collaboration & Team Development

 Collaborate with internal stakeholders (Development, Education & Outreach, Collections & Exhibitions, Metal Studios) to create integrated marketing campaigns.

 Supervise interns, contractors, or junior marketing staff as needed, contributing to departmental planning and team development.

 Assist in marketing budget development and resource planning to ensure cost-effective use of funds.

Institutional Responsibilities

 Support the Museum’s mission, values, and strategic goals through all marketing initiatives.

 Foster a positive, respectful, and inclusive workplace culture.

 Participate in staff meetings, committees, and cross-departmental projects.

 Represent the Museum at external and internal events, promoting visibility and audience engagement.

 Maintain knowledge of industry trends, digital marketing best practices, and museum sector innovations.

 Maintain compliance with legal and ethical standards related to marketing and digital communications.

 Support the development of junior staff or interns by providing guidance and mentorship.

 Assist with crisis communication or reputation management as directed.

 Participate in daily operations as needed, including occasional gallery attendance or event staffing.

Qualifications & Skills of the Ideal Candidate

 High School Diploma, GED, or equivalent required; Associate’s or Bachelor’s degree preferred

 2-3 years’ experience in digital marketing, content creation, website management, or social media management, or equivalent fields required

 Direct experience supervising interns, contractors, or junior staff, including assigning tasks, guiding workflows, and providing feedback

 Photography (event, product, and/or promotional) experience preferred

 Graphic design experience a plus

 Proficiency with Adobe Photoshop, Lightroom, InDesign, and Illustrator preferred

 Ability to work with a diverse array of people, including Museum guests, supporters, clients, vendors, volunteers, and staff, in both large and small groups

 Genuine interest in museums, metalworking, and visual arts strongly desired

 Self-motivated with the ability to work independently

 Meticulous attention to detail and exceptional organizational skills

 Excellent written and verbal communications skills

 Computer and software literacy, particularly Microsoft Office applications, required

 Marketing software (Constant Contact, Wix, etc.) and social media platforms experience required

 Project management experience required

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk and/or sit for long periods of time. They must have physical dexterity and the ability to carefully handle objects, as well as the ability to lift and move items of various weights and sizes. Position may have occasions to lift and/or move objects of 15-20 lbs.

Hours, Compensation, and Benefits

The work week for this position is Tuesday through Saturday, 9:30AM – 5:00PM. Additional hours (nights and weekends) may be required. All full-time staff are expected to be available to assist with Museum events. All Museum staff must be available during the week of Repair Days, which is held annually in the fall.

The salary starts at $45,000. Salary is contingent on experience and ability. Benefits include health insurance and a 3% Simple IRA employer match after 2 years of employment.

To Apply

Please submit the following materials in one PDF document:

 Cover letter

 Resume

 Three references

 Examples of your photography work, if applicable

Email your application to madison@metalmuseum.org with “Marketing Manager” in the subject line. A writing sample and photography portfolio may be requested as part of the interview process. No phone calls, please.

The Metal Museum is committed to building a culturally diverse staff and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Studies have shown that women and people of color are less likely to apply to positions if they do not meet all qualifications. We strongly encourage any individual interested in the position to apply if they have most of the qualifications.