Archival Assistant 1
Tennessee Department of State
The Tennessee State Library and Archives
Mission: The mission of the Office of the Secretary of State is to exceed the expectations of our customers, the taxpayers, by operating at the highest levels of accuracy, cost-effectiveness, and accountability in a customer-centered environment.
Supervisor: Director of Public Services
Summary: Assists the General Assembly, staff and the public in person, in writing, via email and by telephone by answering reference questions from simple to complex.
Demonstrates strong interpersonal skills as a representative of the State Library and Archives and its collections and policies to the public.
Performs general reference services such as greeting the public, handling routine history and genealogy inquiries, and suggesting research strategies to patrons.
Works regular shifts in the Microfilm Reading Room of Public Services, providing access to microfilm collections, using and assisting patrons with equipment.
Retrieves and files materials.
Staffs a Public Service desk in the Microfilm Room, including a minimum of one Saturday per month.
Collaborates with staff on a variety of project assignments both large and small, including but not limited to data entry, digital scanning, archival processing, and historical research.
Serves on one or more of the Library and Archives building-wide committees.
Performs other duties as assigned.
Education and Experience
Bachelor’s degree in American History or related field.
Experience equivalent to two years of full-time office/clerical or library/archival work of which at least one year must have been in library work or the archiving and storage of original documents.
Additional post-secondary education may be substituted for the required experience on a year-for-year basis for the required general experience.
Customer service experience and comfortable with working with the public, including scholars, researchers, genealogists, and the community at large.
Experience in genealogy or Tennessee history desired.
Knowledge and Abilities
Communicates complex information to individuals and small groups.
Possesses skills in researching print and microfilm sources and websites for the purpose of gathering and collating data for patrons.
Demonstrates excellent oral and written communication skills.
Possesses skills in intermediate to advanced computer operations.
Applies sound analytical thinking to problem solving.
To apply, please email your letter of interest and resume to the Division of Human Resources & Organizational Development, firstname.lastname@example.org. Please include the position you are applying for as the email subject.
Salary is market competitive and commensurate with qualifications.
Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws