Welcome to the Tennessee Association of Museums

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  • 02/18/2020 7:49 PM | Tennessee Association Of Museums (Administrator)

    Job Title:  Historical Interpreter

    Job Type: Part Time Staff

    Supervisor: Director of Operations; daily tasks may be assigned by the Curator of Collections

    Job Purpose: To give guided museum tours of Belmont Mansion and provide support to the mansion’s daily operations  


    Experience: Previous museum or similar experience preferred

    Education: High school degree required; Bachelor’s degree preferred

    Working Conditions: Standing and walking while speaking for an hour or more without break; climbing stairs; adherence to professional dress code; wearing name tag required


    Knowledge, Skills and Abilities:

    1.      Interest in and basic knowledge of American History

    2.      Excellent verbal communication skills

    3.      Excellent interpersonal skills for working with other mansion staff and guests

    4.      Ability to be part of a positive team environment and strong commitment to customer service


    Job Functions:

    1.      Giving guided tours to the mansion’s paid and other guests as needed

    2.      Ability to comprehend docent training materials and effectively communicate to guests the mansion’s history, early Nashville and Civil War history, and information about the museum collection and furnishings. Training will be provided.

    3.      Answering the telephone and greeting guests at the front door

    4.      Ringing up cash register transactions for admissions and museum shop purchases

    5.      Participating in special events hosted at the mansion by providing logistical support as needed and appropriate

    6.      Helping to maintain museum shop inventory, participating in staff meetings and training sessions, helping with seasonal decorating, and other mansion activities as assigned

    7.      Other duties as assigned


    Please direct any questions, your resume, and cover letter to mansioneducation@belmont.edu.

  • 02/15/2020 3:47 PM | Tennessee Association Of Museums (Administrator)

    Who We Are

    Our Mission

    The mission of Travellers Rest Historic House Museum, Inc. (Historic Travellers Rest) is to preserve and interpret the Overton home and serve as a gateway for learners of all ages to explore and experience Nashville’s historic past.

    Our Story
    Nashville’s oldest historic house open to the public, Historic Travellers Rest has been an integral part in the Nashville and Middle Tennessee museum community for over fifty years. Saved from demolition in 1954 by the Tennessee Society of The National Society of The Colonial Dames of America, the historic house, built originally in 1799, was restored to interpret the early 19th century life of Judge John Overton, one of the state's first Supreme Court Justices, one of the founders of Memphis, and a close personal friend of Andrew Jackson.

    Over the past half-century, the site's interpretive and educational mission has evolved and expanded to include almost 1,000 years of cultural development of the mid-Cumberland Basin, from the area's prehistoric origins as a Native American settlement, to Nashville as an outpost on America's first frontier, politics during the Age of Jackson, slavery, the Civil War and the city's emergence as a leading capital of the New South.


    Today, Historic Travellers Rest, a National Register property, is recognized as a model of preservation excellence. Visitors can tour the house, peek into historic outbuildings, stroll an eleven acre park with tall trees and gardens, and see award-winning exhibitions about the Civil War and enslaved people who worked here. Historic Travellers Rest offers a wide variety of educational public programming using interactive and living experiences through field trips, summer camps for children, and the highly successful historic Trades Days Festival.  


    For more information, please visit our website at: www.historictravellersrest.org


    The Position - Director of Education and Outreach

    Position Summary:

    This is a full-time salaried position reporting directly to the Executive Director.  The primary responsibilities of this position are to lead in the coordination of the logistics and planning of all educational programming that occurs on site, as well as to develop and implement an outreach program for the organization with the goals of fulfilling the stated mission of the site and increasing revenue.


    Primary Duties:


    ·       With the Director of Interpretation, lead department in vision and long-term strategic planning.  Work with Historical Interpretation committee and Strategic Planning committee members to craft goals.  Manage strategic planning objectives in relation to student programs, community programs, and outreach and public engagement.  Ensure that staff work plans align with the stated goals and expectations of these committees.

    ·       Lead in coordinating logistics of existing programs, including field trips, traveling trunks, home school groups, home school days, junior docents, hands-on-history family programs, summer camps, adult programming, and group tours.  This includes communicating with participants, booking programs, managing staffing, supplies, and individual program enrollment lists, completing associated administrative paperwork, as well as facilitating the use of space on the site in a timely manner.

    ·       Develop and implement a strategic outreach plan for the organization.

    ·       With the Director of Interpretation, evaluate and set departmental budget and revenue goals.  Work with Executive Director and Comptroller to evaluate budget and reconcile departmental expenses quarterly.

    ·       Work with the marketing team to serve as a leading voice in the marketing of programs, as well as overall marketing efforts aimed at increasing awareness of and attendance at Historic Travellers Rest. 

    ·       Visit local schools and community centers and staff booths at appropriate venues to raise awareness and promote programs.

    ·       Maintain positive relationships and ensure, through effective management, excellent customer service to all program participants and guests at the site.

    ·       Coordinate education tour coverage with the Director of Interpretation.

    ·       Coordinate daily office work in relation to tours and programs.  

    ·       Manage Education and Interpretation Department mailing lists.


     Other Duties:


    ·       Maintain a knowledge of the current ticketing and group management software.

    ·       Work with the Interpretation Committee of the Board of Directors.

    ·       Act as Historic Travellers Rest Representative to museum organizations (such as SEMC, TAM, AASLH).

    ·       The Executive Director may assign other duties related to department projects.


    Special Requirements:


    ·       Knowledge of the history of Historic Travellers Rest.

    ·       Basic knowledge of learning styles and developmental stages for a wide variety of age groups. 

    ·       Must be able to administer and manage engaging programs for children and adults of all ages.

    ·       Creativity, flexibility and organizational skills are essential (including scheduling, bookkeeping, multi-tasking, and excellent communication skills).


    Minimum Requirements:


    • Must follow the signed code of ethics outlined in the Personnel Policies & Procedures Manual.
    • Patience and endurance to sit behind a desk, as well as to stand for extended periods of time. 
    • Professional and courteous manner when dealing with co-workers.
    • Transportation to and from work, during scheduled working hours.




    • Five years museum education experience required; management experience preferred.
    • College degree, graduate degree preferred.





    Work Environment:


    • Administrative environment encompassing offices for Sales, Development, Education-Interpretation & Volunteer Services, as well as the Business office and office of the Executive Director.
    • Outdoor Environment, encompassing open-air classroom and demonstration spaces.


    Physical Demands:


    • Ability to sit and stand for long periods of time.
    • Ability to stoop, bend, and lift a minimum of 20 pounds.


    Personal Characteristics:


    The candidate must have a passion for the mission of Historic Travellers Rest and the Nashville community to effectively support the programs and services that the historic site provides. The individual will be capable of quickly identifying critical issues and developing plans and programs to accomplish objectives. The successful candidate will display a level of integrity, maturity, compassion, and a leadership style that will create trust and confidence. The candidate must be energetic, positive, intelligent, and with a strong sense of team to help establish and grow the organization.



    Applicants should submit a letter of interest and a current resume by email to:


    Katie O’Bryan, Executive Director



    Travellers Rest Historic House Museum, Inc. is an equal opportunity employer.

  • 02/15/2020 2:15 PM | Tennessee Association Of Museums (Administrator)

    Nashville Zoo is seeking an upbeat and positive individual with an outgoing personality to join our team of interpreters. Interpreters
    give guided tours of the Historic Croft Home and Grassmere Historic Farm to zoo guests of all ages. Interpreters educate zoo
    guests on the history of the home and land, and how it relates to the Nashville Zoo. Interpreters may assist during special events,
    member nights, and other occasions; some evening work will be required. Interpreters perform light cleaning of the home,
    outbuildings, furnishings, and artifacts; they will give specialized tours of the grounds, including but not limited to outbuilding tours, tours
    about the enslaved population, Artifact Encounters and storytelling; and other duties as assigned. This position works daily March
    through mid-October, daily Christmas tours in December, and evenings late October-January during Boo at the Zoo and
    Zoolumination; days and hours may vary. The maximum weekly hours is 30.

    Duties and Responsibilities:
    • Give guided tours of the Croft Home; tours follow a scripted outline that must be memorized
    • Educate the zoo’s visitors about the home, families that lived there, the land, and how it all relates to the Nashville Zoo
    • Give guided specialized tours as required
    • Interact with guests and present information on collection pieces during regular ‘Artifact Encounters’ talks to small groups
    • Perform daily light cleaning of the floors, furnishings, and artifacts in the home and outbuildings following approved museum
    standards and methods for cleaning
    • Assist in special events (Boo at the Zoo, Member Nights, Croft Christmas tours, Zoolumination, etc.)
    • Other duties as assigned

    Skills and Requirements:
    • Must be team-oriented and work well with others
    • Must have excellent oral communication skills
    • Must have excellent customer services skills
    • Must have a desire to work with all ages, from children to adults
    • Ability to follow written and oral instructions
    • Ability to give guided tours without direct supervision
    • Ability to be flexible and adapt tours to multiple age groups and audience types
    • Ability to stand and walk, including up and downstairs, and outdoors in a variety of weather conditions, for extended periods
    • Ability to lift a minimum of 25 lbs
    • Ability to respond to emergency situations calmly, following established protocols
    • 18 years of age or older, high school graduate or GED
    • College coursework in public history, museum studies, oral interpretation, or education strongly preferred
    • Customer service experience or experience interacting with the public required

    Prior to hire, the successful candidate MUST:
    • Submit to a criminal background check and drug screen
    • Provide proof of a negative TB test
    • Provide proof of a valid driver’s license


    Nashville Zoo is an Equal Opportunity Employer and a Drug-Free Workplace. You will be contacted via email regarding your application. No phone calls, please. 

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Follow this link to apply:  https://nashville-zoo-inc.careerplug.com/jobs/1023460/apps/new



    Nashville Zoo is a 200-acre institution accredited by the Association of Zoos and Aquariums (AZA) whose mission is to inspire a culture of understanding and discovery of our natural world through conservation, innovation and leadership. Located in the heart of Nashville, the zoo has an extensive animal collection and attracts more than one million visitors annually, as well as serving a diverse community through outreach programs within greater Nashville and mid-Tennessee. For more information, visit www.nashvillezoo.org

    Nashville Zoo is an Equal Opportunity Employer and a Drug-Free Workplace. Weekend, holiday, and some evening work may be required.

  • 01/22/2020 12:00 PM | Tennessee Association Of Museums (Administrator)

    Belle Meade Plantation: Historic Interpreter

    Job Description:

    Belle Meade Plantation is seeking upbeat and outgoing individuals to join our hospitality-oriented team. Interpreters conduct tours of Belle Meade Plantation for diverse audiences. As communications professionals, interpreters are responsible for presenting a variety of tours, programs, and demonstrations to guests by using informal interpretation techniques. Aside from tours, interpreters preform front end ticketing duties, guest orientation, and general office work as needed to support the company goals. A team mentality is a must. No previous museum experience is required.

    Duties/ Responsibilities:

    • ·       Interpreters conduct tours through the house for guests of all ages in a personable and knowledgeable manner and provide accurate information relevant to the major themes in the site’s history.
    • ·       Interpreters welcome the public, collect tickets, and give general orientational directions to guests pertaining to exhibits and points of interest on site.
    • ·       Must have a customer service attitude and be prepared to interact with large groups of people daily.
    • ·       Interpreters assist in providing security for the site, buildings and collections. They help ensure the safety of guests and respond calmly and professionally to emergencies following institutional guidelines.
    • ·       Must actively participate in training programs and staff meetings to expand knowledge of the site and to strengthen interpretive skills. Interpreters are required to update and modify their tours as new or relevant information becomes available and for changing exhibits.  
    • ·       Interpreters assist with special events and programs, often held on the weekends and evenings.
    • ·       Interpreters lead guided educational tours and programs for school-age groups
    • ·       Will be assigned office work or projects to complete when not giving tours
    • ·       Complete other duties as assigned


    The interpreter must have excellent oral communication skills and demonstrated experience working with the public. Must be articulate, reliable, and have a neat appearance. The interpreter must be able to assimilate information and impart it in an engaging, coherent, and factual manner. Must demonstrate initiative, leadership qualities and flexibility. Public speaking and/ or teaching experience with an interest in history is ideal. Bachelor’s degree is preferred but not required. Must be available as scheduled; including weekends and holidays. Belle Meade is open daily from 9am-5pm.

    Please send your resume to Erica Dahlgren at  info@bellemeadeplantation.com to apply.

  • 01/15/2020 6:59 PM | Tennessee Association Of Museums (Administrator)

    Client Service Representative

    At Re:discovery Software, we design collections management software for care takers of our nations treasures.  We have a notable and diverse clientele including art, history, & science museums, corporate & private collections, archives, universities, research libraries, non-profits, archaeological sites, government agencies, and more.  Possibilities to work from home.

    Responsibilities and Duties

    Generally, CSRs are responsible for the management of the implementation process with new clients including setup, configuration, installation, data conversions, training, documentation, and testing and then on-going support for clients using Re:discovery products. 

    ·       Work with new clients to customize the interface to suit the institutional or individual needs based on their purchase, convert existing electronic data into Proficio or Elements, and train clients to use the software upon installation.

    ·       Answer technical support questions from clients via telephone, fax, and e-mail.  Track all support queries using our in-house support system.

    ·       Write and conduct live webinars on using the software.  Record sessions for inclusion in our suite of training videos.

    ·       Participate in the testing of new versions of our software offerings, reporting any bugs and assisting in resolving them.

    ·       Write instructional documents for system help, and installation instructions, and other “white papers” as needed.

    ·       Participate in development of client training programs by identifying learning issues; recommending instructional language.

    ·       Provide feedback to our implementation and programming staff about suspected technical issues.

    ·       Contribute to improvement of products by documenting client suggestions and observing where clients could use improved tools.

    ·       Maintain details and updates for each assignment in project management software

    Qualifications and Skills

    ·       Requires an educational and professional background in museum collections management (BA or MA in Museum Studies, Historic Preservation, History, or Art History with professional experience working in a collections management capacity with a museum, archives, or historic institution) in order to provide the best service and support for our clients. 

    ·       Exercise discretion and judgment in determining how clients can best use Re:discovery and in solving clients’ problems.

    ·       Good organization skills and ability to manage multiple projects

    ·       Extensive familiarity with Windows operating systems

    ·       Working knowledge of Windows security administration and LANs

    ·       Working knowledge of Microsoft Excel

    ·       Excellent problem solving skills, verbal/written communication, and phone skills

    ·       Help Desk experience is a plus

    ·       Knowledge of SQL Server is a plus

    ·       Experience using Re:discovery Software products is a plus

    ·       Employment is contingent on the successful completion of a background check and may require government credentialing

    Re:discovery Software Inc is an EEO/AA employer and offers a fully supported benefit package and competitive salaries.

    Send resume to:

    Rosy Stone


  • 01/11/2020 6:12 PM | Tennessee Association Of Museums (Administrator)

    The Southeastern Museums Conference seeks a dynamic, creative and networked Executive Director (ED) to lead one of the six regional museum associations in the country. This position, which reports to an active Council of Directors consisting of regional museum professionals, is responsible for the success of SEMC and serves as the chief administrative officer initiating or implementing policies and programs approved or defined by SEMC’s Council. The ED, with the President and Council, provides strategic vision for the organization and will lead SEMC in fulfilling the goals of its recently completed Strategic Impact Plan (2020-2022). The Executive Director will ensure that SEMC continues to inspire the full spectrum of professionals in its region – from emerging to late-career – to reach a higher level of accomplishment through up-to-date information from the field, educational outlets, job opportunities, and collegial growth.

    The Executive Director is SEMC’s primary ambassador and chief fundraiser and will act as a champion of museums in the southeast region promoting them to regional and national audiences. The ED is responsible for the implementation of the Strategic Impact Plan which includes the expansion and diversification of its development programs, emphasizing membership, individual/major donors, planned giving, grant-writing, institutional partnerships, sponsorships, and the success of the Annual Meeting with both financial and relationship management goals.

    The Executive Director is responsible for the financial functions of SEMC, including the creation and management of the annual budget and oversight of data management protocols and donor recognition. The Executive Director must have skills to oversee the day-to-day operation of the SEMC Central Office combined with broad view thinking abilities to lead the membership. The Executive Director must successfully manage membership services, an annual conference, and a regional newsletter and be knowledgeable of professional standards, national trends, and current challenges in the museum field. As the main spokesperson for SEMC and as a leader in the field, the Executive Director holds significant internal and external relationship management responsibility and must be able to work collaboratively with other organizations and represent SEMC to museums, state and national agencies, universities, corporations, and foundations, along with state, regional and national museum associations. late-career

    The Executive Director with the Executive Committee maintains the organization’s partnership with the Atlanta History Center (AHC) and meets regularly with AHC’s finance staff for oversight of SEMC’s finances. The Executive Director will work to create a positive membership experience for all by communicating clearly and transparently, being approachable and adaptable and always solution-oriented.  The Executive Director should be a problem solver who strives for creative, strategic, and operational excellence.


    Essential Duties


    Professional Development Programs

    The Executive Director plans and implements SEMC’s annual conference, mid-year Council meetings, committee meetings, and other organizational meetings and works with the Program and Local Arrangements Committees and SEMC Executive Committee to prepare agendas and budgets. Duties include coordinating all logistics of the meeting, committee work, marketing, and facilitating content of all programming in collaboration with Council and conference committees. The Executive Director oversees SEMC’s other professional development programs, including Jekyll Island Management Institute (JIMI) and SEMC Leadership Institute, to ensure that best policies and procedures are implemented. The Executive Director maintains an organizational presence at the American Alliance of Museums (AAM) annual meeting, Association of African American Museums (AAAM) annual meeting, and the 12 southeast state museum association annual meetings as available.


    The Executive Director increases the membership base by adding individual, institutional and corporate members and develops and implements programming to enhance membership services. The ED will collaborate with the Council and Committees on organizational messaging and external communication strategies to attract new members to SEMC and inspire current members to renew and increase their giving.



    The Executive Director serves as the SEMC development officer and obtains financial support for operations and programs from corporations, foundations, and individuals in addition to revenue from the Annual Meeting. The Executive Director will also work with SEMC’s Council on fundraising for the stability and sustainability of the organization. The Executive Director will work with the local arrangement committee to provide guidance and implementation on local fundraising for the Annual Meeting. The ED will lead ongoing efforts to cultivate donors and new revenue streams to sustain the SEMC endowment, Jekyll Island Management Institute, and SEMC Leadership Institute and work to expand and diversify membership, sponsorship, institutional giving, and events through strategic and proactive donor and stakeholder engagement throughout the southeast. The Executive Director works with the finance department of the Atlanta History Center to produce SEMC monthly financial reports and build a strong culture of accountability through regular communication and proactive, accurate reporting of development goals to the SEMC Council. The ED will prepare and monitor revenue and expense budgets; provide accurate reporting, analysis, and integration of data; and ensure the integrity of SEMC’s data. The ED will proactively develop, implement, and track the performance of long- and short-term strategies for fundraising in partnership with the SEMC Council. The ED will manage prospect lists and develop and execute fundraising and engagement strategies as laid out in the SEMC development plan.

    The ED will create a relationship management and donor recognition protocol that deepens donor relationships supports expanded fundraising activities and provides a greater linkage between donors and SEMC programming. 



    The Executive Director encourages Southeast participation in AAM’s Museums Advocacy Day and works with AAM advocacy staff, the Council of Regions, and 12 state museum organizations regularly. With the President, the ED represents SEMC at a regional and national level and will gather and disseminate governmental advocacy information to SEMC’s Council and members.



    The Executive Director serves as the primary spokesperson for SEMC and must be an outstanding communicator to coordinate written and verbal SEMC communications including social media. The Executive Director oversees the publication of Inside SEMC and SEMC Annual Report; publishes the Annual Meeting Program, Corporate Guide/Resource Expo Prospectus, Annual Meeting Save-the-Date postcard, and SEMC’s regular communication through weekly E-News and social media. The Executive Director will work to evaluate and diversify SEMC’s communication structures, including social media and the website, to build awareness and engagement. 



    The Executive Director is the primary administrator of the Southeastern Museums Conference and will present an annual budget to the Council and work with the Council to review, update and implement the SEMC Strategic Impact Plan. The ED will ensure that the appropriate organizational structure, policies, safety responsibilities, and procedures are in place and regularly reviewed for effectiveness. 

    The position includes working with public and private agencies, attending and facilitating Council and committee meetings, and managing the SEMC Central Office and staff which currently includes a full-time Manager of Communications and Member Services. The Executive Director initiates and encourages interaction with the membership and field, including prompt response to phone, e-mail, social media, mail inquiries with information, technical assistance and referrals; maintains and disseminates information to members regarding professional policies and practices; plans and executes all communications to general membership; maintains organizational records and Central Office; executes such contracts and commitments as may be authorized by the Council; provides special assistance to membership as possible and creates a collaborative, professional environment focused on inspiring and partnering with the Council as well as supporting the identification and recruitment of new Council members. The Executive Director will embrace other leadership and administrative roles and opportunities as required.


    • A bachelor’s degree (master’s degree preferred) and at least five years of increasing responsibility at a senior level in organizational or related leadership.

    • Background in membership development and fundraising, preferably in a museum, multi-disciplinary arts center, educational institution, or other nonprofit organization is preferred as well as a strong track record in successful member and donor identification, cultivation, and solicitation among diverse communities.

    • Expertise in overall organizational management and proven productive collaboration is essential for success in this role.


    Traits and Characteristics

    • The ED must be an exceptional, passionate, and articulate organizational ambassador, with a strong commitment to collaboration and teamwork.

    • A self-starting leader with outstanding project management skills.

    • The ED must be able to create a compelling fundraising vision linked to the mission and goals of SEMC.

    • This individual must execute the strategy needed to achieve SEMC’s vision by inspiring and motivating Council, Committees and internal staff.

    • An experienced and diplomatic leader with a high degree of personal accountability, the ED must demonstrate and deliver exceptional customer service in every aspect of this role.

    • Self-sufficient and self-managed with an organized approach, the ED must possess a demonstrated ability to prioritize projects and drive deadlines, balanced by a sense of humor and professional investment in the success of others.

    • This individual will have a passion for the mission, vision, and values of SEMC including diversity, equity, accessibility, and inclusion, appreciate the organization’s programming, and welcome change as the SEMC fulfills the goals laid out in its strategic plan. 


    Abilities, Skills, and Knowledge

    • Flexibility and Problem Solving- the ED will have the capacity to respond quickly to change with minimal resistance while optimistically but intentionally moving toward solutions.

    • Management and Decisiveness – ED will exhibit dexterity to address and resolve conflict and demonstrate leadership through active, thoughtful, and strategic decision-making.

    • Goal Orientation – the ED will have the clarity to establish specific, measurable, attainable, reviewable, and time-sensitive goals and to achieve them.

    • Ability to work cooperatively with the Council and membership and work with a new Council President every two years.

    • Ability to take initiative and generate ideas aligned with SEMC’s vision.

    • Ability to operate associated accounting and membership software, and web-based programs including Wild Apricot and RegPack.

    • Ability to manage a website and social media outlets.

    • Excellent interpersonal and written skills for effective communications.

    • Proven track record with fiscal matters and collaboration.

    • Strong knowledge of the Southeastern museum community.

    • Knowledge of principles, concepts, and methodology of organizational management.

    • Knowledge of grant proposal writing and strategic planning.



    • Satisfactory criminal background check required.

    • Satisfactory financial background check required.

    • Work requires light physical effort.

    • Required to work weekends and after business hours as needed.

    • Required to work many days (up to a week) at conferences and meetings.

    • Required to have a current driver’s license and to drive long distances.

    • Required to travel regionally and nationally.


    Offered Benefits

    Robust medical and dental insurance packages.

    Additional benefit options, including a 403(b) retirement saving plan.

    Free parking.

    Apply online: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=17913&clientkey=0E2CA6A633E32FBBB988D58B87135A19

  • 01/11/2020 6:11 PM | Tennessee Association Of Museums (Administrator)

    The digital programming team within the WWII Media and Education Center focuses on developing original online content, distance learning programs, and content strategies that position The National WWII Museum as a leading resource of engaging and educational interactive content, supporting the Museum’s goal of being the most trusted and knowledgeable source on World War II history. Reporting to the Associate VP of the WWII Media and Education Center, the Director of Digital Programming is responsible for growing the Museum’s repertoire of digital products and programs, leading a team to develop and produce long-form and short-form documentary-style video and other digital media content for a variety of audiences, including general audiences, lifelong learners, and teachers and students in the K-12 and higher education realms. This role works closely with and supports the content and programmatic priorities of the Museum’s curatorial services department and its Institute for the Study of War and Democracy and other internal and external partners to accomplish this goal. The Director leads the digital programming and distance learning teams in managing day to day editorial and audience development and engagement activities for web series’ and channels on YouTube, Facebook, IGTV, podcasts, webinars and virtual field trips, and other platforms, as well as media production as a service to other internal departments and stakeholders. This position supports Museum teams including the Institute and others in developing new digital-first content and maximizing content developed through public programs, finding ways to best utilize the Museum’s broadcast spaces in the Hall of Democracy, which includes a media auditorium, smart classroom, distance learning studio, and recording studio. Success in this position is measured by the product outcomes and engagement impact with the Museum’s national and global audiences, helping to establish the Museum’s position as a leader in online historical and educational content and distance learning. This includes working closely with the Marketing & Communications teams on how best to promote programming to Museum audiences, how to expand those audiences, and how to create content in line with best practices for search engine optimization.

    The Director is also responsible for seeking out partnership and business development opportunities for the Museum’s digital programming, including identifying potential partners, contract negotiation, pricing, business metrics, and relationship management. This position will also seek out partnerships that increase content production and distribution, which may include other museums and institutions, streaming services, universities, educational content providers, and others as identified.


    • Bachelor’s degree in communications, public history, history, liberal arts, or other related field required. Master’s degree preferred
    • 7-10 years experience working with a digital team (content creation, online publishing, or social media), ideally for museums, cultural institutions, universities, or educational publishers and networks.
    • Demonstrated experience leading collaborative work teams across departments.
    • Demonstrated command of digital media, licensing, and distribution, with a thorough understanding of copyright law.
    • Experience producing digital video and building audiences around educational or fact-based content, especially on YouTube, Livestream, and other similar platforms. Familiarity with learning management systems such as Canvas and webinar platforms such as Zoom a plus.
    • Strong written, verbal, and interpersonal communication skills. Ability to cover sensitive or difficult topics with nuance, editorial integrity, and empathy.
    • Strong organizational skills.
    • Proficiency with project management software, digital asset management systems, and CRM systems.
    • Demonstrated ability to calculate program ROI, and the willingness and ability to implement recommendations from internal and external stakeholders as necessary.

    Apply on website: https://www.nationalww2museum.org/employment

  • 01/11/2020 6:10 PM | Tennessee Association Of Museums (Administrator)

    Under the supervision of Museum staff and working with DPAA, the position will undertake historical research to better inform the families of the missing and to help locate, recover, and identify the remains of missing military personnel. This effort will be accomplished by vetting, developing relationships, and then working with museums, archives, reunion groups, relatives, and others to provide information that will aid DPAA’s research, outreach, and identification procedures. The position will also be an integral part of The National WWII Museum staff and will be expected to contribute to the Museum’s mission of informing the public on the role on the U.S. citizen-soldier in World War II.

    The qualified candidate will possess a PhD degree in history; have demonstrated experience of historical research in archives, collections (both online and physical), and other cultural institutions; demonstrated experience in the historical interview process; and demonstrated knowledge of WWII-era history. Candidates with exceptional written, verbal, and interpersonal communications skills will be preferred, as will those with strong organizational skills.

    Apply on website: https://www.nationalww2museum.org/employment

  • 01/11/2020 6:08 PM | Tennessee Association Of Museums (Administrator)

    This position reports to the Assistant Director for Collections Management and is responsible for the care and documentation of the Museum’s collections consisting of artifacts, archival material, and oral histories. Essential duties include record keeping, storage, maintenance and retrieval. The Registrar is responsible for processing all incoming and outgoing loans, maintaining the collections management system, and keeping the permanent registration records and files. This position also assists in the implementation of exhibits.

    The ideal candidate will have a Bachelor's degree in museum science, history, historic preservation or related field (Bachelor's degree required, Master's degree preferred) and a minimum of three years experience in museums. In addition, a demonstrated knowledge of museum registration procedures, collections records management with the ability to work with computerized collections databases and object handling are required. Finally, general knowledge of World War II era history and material culture as well as the ability to perform duties of a manual nature (lifting, carrying and placing artifacts on shelves, including overhead, up to 50 pounds without assistance and climbing ladders up to 12 feet) are a must.

    Apply on website: https://www.nationalww2museum.org/employment

  • 11/12/2019 12:46 PM | Tennessee Association Of Museums (Administrator)

    Visitors Services Ambassador, McClung Museum of Natural History and Culture

    The McClung Museum of Natural History of Culture, part of the University of Tennessee, Knoxville seeks a year-round, full-time Visitor Services Associate who is enthusiastic and outgoing to act as an initial point of contact for all museum visitors. The Visitor Services Associate is a front-line ambassador for the McClung, welcoming visitors and handling membership and retail sales, and providing a variety of administrative support functions including visitor and telephone reception, tracking museum visitor statistics, and conducting audience research. Other duties in support of the McClung’s events and activities will be greatly enhanced by a flexible attitude and desire to make contributions to the success of team projects. The Visitor Services Associate is cheerful, poised, and outgoing with strong interpersonal and communication that fosters a welcoming atmosphere for all guests. The VSA must be available to work 8 to 5 p.m. hours from Tuesday through Saturday and will be expected to work occasional night and weekend hours.

    Primary Responsibilities:

    Expedite the daily functions of the admissions and receptions desks, including managing brochures and store and front desk supplies inventories.

    Respond to and direct visitor inquiries in person and by phone.

    Manage and schedule any VSA student workers or volunteers.

    Maintain/organize the back-of-house storage areas and resources.

    Work closely with UT Police, museum education, and museum events staff to direct and manage large groups of people.

    Maintain and distribute daily, weekly, and monthly museum tour/activity schedule and distribute to appropriate departments.

    Maintain and record accurate periodic counts of visitors and generate reports to appropriate museum staff. These could vary from daily to multiannual counts and reports.

    Assist in the development and standardization of visitor evaluations and guest surveys.

    Administers visitor surveys, input data, and provide evaluation metrics as requested by staff.

    Handle customer service issues and questions in a professional, polite, and positive manner.

    Generates monthly reports of cash and credit sales from membership sales.

    Coordinate with university parking, catering, and facilities staff when needed.

    Ensure that university and museum policy, as well as safety and security protocols are followed.

    Schedule staff and visitor-related trainings in cooperation with other museum staff members.

    Following established protocols, open/close building and areas within the museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day.

    Other duties as assigned.


    Required Qualifications:


    Knowledge of Microsoft Office, particularly Excel.

    Knowledge of visitor services principles and practices.

    Knowledge of a point of sale system (POS), or ability to learn.

    Ability to express ideas clearly, both orally and in writing.

    Ability to work well independently and within a team, using a keen eye for detail, excellent problem-solving abilities, commitment to superior customer service, and demonstrate a high level of discretion and confidentiality.

    Ability to lift up to 30 pounds.

    Ability to stand for periods of time.

    Required level/type of experience and/or years of experience

    High school diploma with at least three years of related experience.

    Punctual and reliable.

    Candidate should be proficient in MS Office, particularly Excel, and have the ability to learn new programs.

    Preferred level/type of experience and/or years of experience

    Bachelor’s degree in a relevant discipline with at least one year of related experience.

    Prior experience in a museum or university preferred.

    Knowledge of visitor services or museum security preferred.

    Experience with developing and executing evaluations, conducting surveys, maintaining data, and conducting data analysis.

    Experience working with different kind of visitors (or clients) preferred.

    ALL APPLICANTS MUST APPLY ONLINE AT: https://ut.taleo.net/careersection/ut_system/jobdetail.ftl?job=190000025G&tz=GMT-05%3A00&tzname=America%2FNew_York

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PO Box 330984   Nashville, TN 37203   (615) 495-3354   tnmuseums@gmail.com

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