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  • 03/12/2018 10:55 AM | Tennessee Association Of Museums (Administrator)


    Location: Customs House Museum & Cultural Center

    Job Type: Part-time

    Classification: Non-exempt

    Salaried/Hourly: Hourly

    Reports To: Finance Manager

    Position Overview

    The Museum Membership Coordinator is responsible for overseeing the management of the Museum’s membership program, including accurately processing and tracking membership information, generating new initiatives to strengthen and grow the program, and engender enthusiasm for museum support.

    Essential Functions

    1. Maintain accurate membership records and member mailing list using PastPerfect, Constant Contact, Excel, and Word;

    2. Reconcile membership forms with daily store transaction reports and PastPerfect entries entered by store associates;

    3. Coordinate with store and visitor services staff on membership promotion, processing, and distribution;

    4. Respond promptly to membership inquiries;

    5. Send renewal letters and expired membership notices;

    6. Coordinate with Executive Director regarding renewals and strategies to retain upper level members, including: renewal notices, thank-you letters, and other communications as needed;

    7. Coordinate distribution of membership cards and information to new and renewing members in a timely manner;

    8. Implement strategies for recruiting and retaining members by reviewing, evaluating, and promoting current and potential member levels, prices, and benefits;

    9. Explore new membership initiatives (i.e. green memberships) and member satisfaction with current benefits;

    10. Compile monthly names of new and renewing members to be listed in newsletter;

    11. Develop annual membership budget in consultation with the Finance Manager;

    12. Compile monthly PastPerfect membership report for Finance Manager;

    13. Coordinate with marketing staff to update and brand promotional membership materials;

    14. Compile monthly report of member numbers for Membership Committee and Executive Director;

    15. Set and meet goals for membership numbers and sales across the various levels;

    16. Purge any incomplete or inaccurate records in database;

    17. Protect member information as outlined in organizational policy;

    18. Plan and coordinate member appreciation events;

    19. Contribute to institutional long-range planning as related to membership;

    20. Serve as an ex-officio member of Board of Trustees’ membership committee;

    21. Other duties as determined by supervisor or Executive Director.

    This job description is not designed to cover or contain all activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


    1. Excellent communication and public relations skills;

    2. Experience in digital and physical record management, Point of Sale (POS) systems, and credit card processing;

    3. Strong attention to detail;

    4. Ability to solve problems quickly and effectively;

    5. Experience with membership database software preferred;

    6. Experience with recruiting and maintaining members preferred;

    7. Excellent customer relations experience;

    8. Self-motivated;

    9. Team player with all staff;

    10. Proficiency in Microsoft Office programs;

    11. Friendly demeanor and professional appearance.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    1. Working at desk and utilizing a computer for prolonged periods of time;

    2. Periodic standing, walking, bending, climbing, and stooping, and the ability to lift 20 pounds;

    3. Good hearing and vision;

    4. Good eye/hand coordination.


    This position may require 0-5% travel time.

    Education and Experience

    Graduation from secondary education or GED required, higher education degree preferred.


    This is a part-time position with regular hours from 8:30 a.m.-5:30 p.m. on three established days between Tuesday and Saturday, with a one-hour lunch break or 9:00 a.m.-5:30 p.m. with a half-hour lunch break. Additional hours may be required to accommodate special projects or member events. Pay periods are bi-monthly on the 15th and last day of each month.


    Paid vacation hours and sick time. Potential for professional development opportunities.

    All new or vacant positions at the Clarksville—Montgomery County Museum, d.b.a. the Customs House Museum & Cultural Center will be filled by the selection of only fully qualified applicants, regardless of race, color, gender, religion, national origin, age, or disability who meet the job related criteria of the job description. All potential employees will undergo a background check, and must provide proof of being able to legally work in the U.S. All potential employees who have cause to drive their own vehicles and/or Museum vehicles for justifiable and approved Museum business must have a valid driver’s license and proof of auto insurance.

    All resumes and inquiries should be emailed to our Executive Director, Mr. Jim Zimmer atjim@customshousemuseum.org

  • 02/26/2018 1:07 PM | Tennessee Association Of Museums (Administrator)

    Job Title:  Historic Interpreter

    Job Type: Part Time Staff

    Supervisor: Director of Operations;

             Daily tasks may be assigned by the Curator of Collections

    Job Purpose: To give guided museum tours of Belmont Mansion and provide support to the mansion’s daily operations  

    Experience: Previous museum or similar experience preferred

    Education: High school degree required; Bachelor’s degree preferred

    Working Conditions: Standing and walking while speaking for up to an hour without break; climbing stairs; weekend scheduling availability; adherence to professional dress code including wearing name tag required

    Knowledge, Skills and Abilities:

    1.     Interest in and basic knowledge of American History 

    2.     Superior verbal communication skills

    3.     Superior interpersonal skills dealing with other mansion staff and tour guests

    4.     Positive attitude and ability to work with the general public

    Job Functions:

    1.     Giving guided tours to the mansion’s paid and other guests as needed 

    2.     Ability to comprehend docent training materials and effectively communicate to the public mansion history, early Nashville and Civil War history, and information about the museum collection and furnishings. Training will be provided.

    3.     Answering the telephone and greeting guests at the front door

    4.     Ringing up cash register transactions for admissions and museum shop purchases

    5.     Participating in special events hosted at the mansion and providing logistical support as needed and appropriate

    6.     Participating in maintaining museum shop inventory, staff meetings, training sessions, helping with seasonal decorating, and other mansion activities as assigned

    7.     Other duties as assigned

    Please direct any questions, your resume, and cover letter to Danielle Ullrich, mansioneducation@belmont.edu

  • 02/15/2018 9:26 AM | Tennessee Association Of Museums (Administrator)


    Organization Overview

    Cheekwood is a 55-acre American Country Place Era estate in Nashville, Tennessee, that operates as a Botanical Garden, Historic Home, and Museum of Art. Built in 1929 by the Cheek family who amassed their fortune, in part, through the Maxwell House Coffee business, the estate was gifted and opened as a public institution in 1960. Today, it features 12 distinct gardens, a one-mile woodland sculpture trail, a 7,000-piece permanent art collection, and a Georgian-style Mansion with historically furnished rooms and art galleries.

    With a $10M annual operating budget and some 200 employees, Cheekwood annually welcomes 225,000 visitors, including 14,000 members, for year-round seasonal festivals, world-class art exhibitions, breathtaking gardens, and educational and public programs for all ages. A member of the American Public Gardens Association, Cheekwood is accredited by the American Alliance of Museums and is on the National Register of Historic Places. Its mission is to preserve Cheekwood as an historical landmark where beauty and excellence in art and horticulture stimulate the mind and nurture the spirit.

    The Opportunity

    Cheekwood is realizing unprecedented financial success, with three consecutive years of operational surplus, and engaged in its most ambitious fundraising initiative to date, having raised $22M of a $30M campaign to increase endowment, address deferred restoration, build capital reserves, and fund new revenue-enhancing capital projects, including a two-acre Children’s Garden, opening in 2019, and a major renovation of Cheekwood’s 10-acre Carell Sculpture Trail to follow in 2020.

    The Chief Financial Officer reports to the CEO and is part of a six-person Senior Leadership Team which develops annual goals and objectives for realizing strategic initiatives as outlined in the institution’s five-year strategic plan and long-term master site plan. The CFO also serves as staff liaison to the Board’s Finance Committee, organizing four quarterly meetings per year.

    The Ideal Candidate

    Cheekwood seeks a strategic Chief Financial Officer with a track record of organizing a growing non-profit organization to meet future expansion. The CFO is responsible for aligning financial reserves to realize the implementation of Cheekwood’s long-term Master Site Plan and for identifying concrete ways to engage in increasing financial reserves and cost-savings, to ensure a stable, sustainable organization with longevity.

    Core Responsibilities

    Develop and manage all budgets, forecasts and internal financial plans and processes

    Direct all accounting, general ledger and operations functions

    Oversee Accounts Payable and Accounts Receivable

    Drive best financial practices within the organization and oversee the management and coordination of all fiscal reporting including organizational revenue/expense and balance sheet reports, schedule of pledges/payments of campaign funds, reports to funding agencies, development and monitoring of organizational contracts and grant budgets

    Develop and maintain a rolling three-year business plan, establishing KPIs and short and long-term goals to manage existing and projected financial resources needed

    Participate in all internal planning for program and capital expansion to ensure alignment with financial projections

    Build and foster relationships with banks, donors, vendors, and outside consultants

    Utilize technology to optimize all reporting and analytical functions

    Oversee all purchasing and payroll activity for staff and participants

    Explore and suggest how to invest reserves and resources to generate passive income

    Develop and maintain systems of internal controls to safeguard financial assets and oversee federal awards and programs

    Oversee the coordination and activities of independent auditors ensuring all audit issues are resolved, 403(b) compliance issues are met, and the preparation of the annual financial statements is in accordance with U.S. GAAP and federal, state and other required supplementary schedules and information

    Assist in the design, implementation, and timely calculations of wage incentives and salaries for the staff

    Oversee business insurance plans and 403b investment options

    Recruit, train, and supervise finance team


    Bachelor's Degree in Accounting or Finance

    Master’s Degree and Certified Public Accountant (CPA) preferred

    Knowledge and experience with not-for-profit and public accounting

    Experience at the Controller or Chief Financial Officer level

    Five to seven years financial management experience with the day-to-day financial operations of an organization of at least 75 staff persons

    Experience working with external auditors, compliance and regulatory oversight

    Commitment to results; 'can-do" mindset; outstanding problem-solving ability

    Excellent analytical, communication and presentation skills

    Sense of humor, integrity, personal sense of accountability

    Knowledge of Abila MIP Fund Accounting and Microsoft Office 2016 on a Window 7 or 10 computer in a Windows Server environment

    Please send letter of interest and resume to Penny Bruckse, Vice President of Human Resources at Pbruckse@cheekwood.org. EOE

  • 02/13/2018 2:03 PM | Tennessee Association Of Museums (Administrator)

    Job Title: Historical Interpreter (Part Time)

    Reports To: Assistant to Director of Education Programs



    The mission of the Tennessee Valley Railroad Museum is to collect for preservation, operation, interpretation and display, railroad artifacts in an authentic setting to educate the public concerning the role of railroads in the history and development of our region.


    The Interpreter will:

    • Be a Front line customer service presence to our public
    • Seek to educate the public concerning the role of railroads in the history and development of our region
    • Be interactive with customers and create a clear interpretation of the impact of trains throughout history
    • Be responsible for planning, preparing and presenting talks, promoting public interest and notice of our history


    • Reports to and works under the direction of the Education Director. Position works independently and requires a measure of judgment and discretion in completion of duties
    • Research, develop and present thematic original tours and special programs for groups and individuals
    • Provides interpretive knowledge by answering questions, creating and implementing talks and a variety of interpretive opportunities
    • Ensures visitors have an engaging experience
    • Learns about the area history locomotives, passenger cars, other equipment on the property and the experiences that took place on trains to help visitors imagine and understand as they interact with the trains
    • Facilitates with customer feedback regarding customer needs and concerns, museum challenges, and generates ideas and solutions to meet identified needs

    Dress Code

    The museum keeps to a dress code for employees in the public service to foster a productive and safe work environment and to preserve TVRM’s public image. This means no inappropriate hairstyles, tattoos, jewelry, clothing or fashion statements are allowed. Employees are required to be in appropriate, approved museum attire at all times while on duty.


    The interpreter may preform additional functions as assigned. The position will require work on weekends, nights and holidays to accommodate facility programming and train activities.


    • Loading and unloading of customers from train in a pleasant manner
    • Ability to lift equipment to load and unload passengers (ie. step box and ramp) weighing up to 25 lbs
    • Able to stand for long periods of time, climb stairs, work outside and in un-air-conditioned buildings in various weather conditions
    • Able to deal with tour groups, guiding them to their seats and other locations under time constraints


    • Post-secondary education (Associates degree or courses towards a Bachelor degree) American history/studies, American History Communications, Social Science, Humanities, Mechanical Engineering or any related field.
    • One (1) year of related experience or acquired knowledge of Museum functions and/or trains, through community involvement or any combination of education and training that demonstrates candidates to perform the essential duties of the position.
    • Ability to engage in a positive and harmonious work relationship with Volunteers and other Museum Staff
    • Able to communicate verbally, be attentive and engage with customers and make sound judgments
    • Excellent interpersonal, oral and written communication skills
    • Exemplary customer service skills with diverse audiences


    Send resume and references to Shana Haynes, Assistant to the Education Programs Director at shaynes@tvrail.com or 2200 N Chamberlain Ave, Chattanooga, TN 37406

  • 02/02/2018 10:16 AM | Tennessee Association Of Museums (Administrator)

    Chief of Museum Operations Advertisement

    The Andrew Jackson Foundation seeks an experienced museum professional to serve in the newly created position of Chief of Museum Operations (CMO). This position manages the day-to-day museum operations of Andrew Jackson’s Hermitage in Nashville, TN. The Hermitage is a 129-year-old presidential home museum and one of the nation’s first National Historic Landmark sites. It includes the 1,120 acre property, 27 buildings, and a full and part-time staff of 106. The CMO will report directly to the President and CEO, and be a member of the museum’s executive management team. Working with their direct reports, the CMO will provide leadership and direction in the planning, controlling, and general operation of the museum (e.g., collections management, research, educational and interpretive programming, public programming, guest services, preservation of buildings and sites, property management, and security). The ideal candidate will have extensive knowledge of museum management principles and administrative practices; strong skills in project management and execution; and experience in budget development and management. The CMO position requires an advanced degree and a minimum of 10 years of relevant experience in museum and non-profit management, and a combination of knowledge and experience in American history, collections management, historic preservation, interpretation, and public history.

    Applications are due no later than close of business on Thursday, March 1, 2018. A complete application must include: 1) cover letter expressing the applicant’s interest in the position and the institution and why they believe they are a good fit for this position, 2) a current, up-to-date resume and/or curriculum vita, 3) four writing samples relevant to the position requirements, and 4) five professional references. A lack of any of these components will disqualify the applicant from further consideration. Applications are strictly confidential, and must be sent electronically. Paper applications will not be accepted. For a complete position description interested parties should contact: CMOsearch@thehermitage.com.

    The Andrew Jackson Foundation is a 501(c)(3) corporation. It strictly adheres to an equal opportunity policy.

  • 01/24/2018 12:26 PM | Tennessee Association Of Museums (Administrator)

    Andrew Jackson Foundation

    Job Description 

    Position Title:                         Historical Interpreter

     Reports To:                             Lead Interpreter

     Exempt Status:                       Non-exempt

     Hrs/Work per Week:             24 hours (approximately)

     Date Revised:                         January 2018

     Purpose:  Provide historical interpretation of the Andrew Jackson Foundation’s properties.

     Principal Duties and Responsibilities: Perform job function and conduct daily operations, consistent with Hermitage policies and procedures; provide guided historical tours to visitors and answer questions; assist non-English speaking visitors; provide physical security for mansion and visitors; comply with dress and grooming requirements listed in interpreter manual; meet acceptable levels of knowledge of training materials; attend required training sessions; incorporate new interpretive information as required in tours; provide reports in a timely manner. Some weekends and occasional evenings required.

     Additional Duties and Responsibilities:  Participate in training activities; assist visitors in emergency situations; interact with Hermitage visitors, guests and staff in a friendly, informative manner; cross train with Visitor Services staff; ensure safety of staff and visitors by looking for, and reporting all safety concerns to a member of the Safety Committee.

     Education/Training: Some college and related experience preferred

     Experience, Skills, and Abilities Requirements:  An interest in history; good use of English language; courtesy and tact in dealing with the public; excellent verbal and written communication skills; interpersonal, customer and staff friendly; must be able to interact with all ages, nationalities and those who are physically challenged; present a professional demeanor and maintain confidentiality.

     Physical Requirements:  Must be able to stand for long periods of time; climb stairs; work outside and in un-air-conditioned buildings.


    Mission: The mission of the Andrew Jackson Foundation is to preserve the home place of Andrew Jackson, to create learning opportunities, and to inspire citizenship through experiencing the life and unique impact of Jackson. Preserve, Educate, Inspire


    Send resumes or applications to Trey Gwinn, Interpretive Manager attgwinn@thehermitage.com

  • 01/22/2018 11:03 AM | Tennessee Association Of Museums (Administrator)

    Mobile Education Coordinator

    Reports to: Director of Education

    Overall responsibility

    Assist with program planning, development, and implementation of Discovery Center’s Mobile education and outreach program.

    Key areas of responsibility

    • ·        Responsible for planning, implementation and evaluation of Discovery Center mobile education programs (including the STEAM Bus, Museums to Go, & promotional community events) to ensure positive impact and outcomes and are innovative, inspiring, and of the highest quality.  Programs at DC are all encompassing and include every discipline of science, history, social studies, and art.
    • ·        Facilitate regularly scheduled cleaning, maintenance, tags & usage on bus and van.
    • ·        Assist Marketing Director in the promotion of mobile education programs.
    • ·        Assist in development and tracking of budget for Mobile Education programs.
    • ·        Assist with on-site education programming as needed
    • ·        Develop, implement and train other staff on some weekend special events. Assist in the development and tracking of budgets and the promotion of these programs.
    • ·        Train Discovery Center staff on education programs.
    • ·        Work with VP of Community Development in implementing grant funded programs:
    • o   Science Action Club
    • o   Science in the Summer
    • ·        Attend monthly staff meetings and bi-weekly Education Department meetings.
    • ·        Stay up to date with current trends in education and STEAM related subjects.
    • ·        Other duties to benefit Discovery Center as assigned by the Director of Education.


    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skills and/or abilities required:

    • ·        College degree in Education, Recreation, or Science (Biology, Chemistry, Physics) is preferred.
    • ·        Ability to interact effectively, professionally, and courteously with visitors, staff and volunteers.
    • ·        Ability or willingness to learn how to properly operate a 12 passenger van and a school bus.
    • ·        Interactive and fast-paced team oriented tasks.
    • ·        Ability to relate to persons of all ages, diverse backgrounds, skills and abilities.
    • ·        Must be able to handle multiple tasks.
    • ·        Comply with a flexible work schedule.
    • ·        This job requires periods of standing, sitting, walking, use of hands and arms, bending, lifting, use of computer and keyboard, listening and speaking in person and on the phone.
    • ·        Noise level varies from quiet to loud.
    • ·        Temperature varies from hot to cold.
    Please send resumes to:

    John Hawkins 

    Director of Education


  • 01/18/2018 11:48 AM | Tennessee Association Of Museums (Administrator)

    Nashville Zoo Position Description EDUCATION DEPARTMENT Education Assistant

     Position/Title: Education Assistant – Interpretive Programs (Seasonal)

     Department: Education 

    Supervisor: Historic Site Manager 

    Description: Nashville Zoo is seeking upbeat, positive individuals to serve as educators for interpretive programming. Positions may be trained and available for other programming as needed throughout the season, but will primarily work with interpretive programs. Weekend, holiday, and some evening work may be required.

     Interpretive programs are focused on two areas of the zoo, our Grassmere Historic Farm and Kangaroo Kickabout exhibit. The Education Assistant will lead guided tours of the Grassmere Historic Home and Farm, as well as interact with guests at our Kangaroo Kickabout exhibit. The Education Assistant educates guests on the history of our property, and how Grassmere ties into the story of Nashville Zoo. 

    This position also provides basic rules and etiquette, as well as interpreting animal knowledge, for the residents of our Kangaroo Kickabout exhibit. Interpretive programs are offered from March through October, with some tours being offered in November and December. This is a seasonal, part- to full-time position. 

    The Education Assistant is responsible for:  

    Educating zoo guests about the historic farm, families that lived there, the land, and how it relates to Nashville zoo, through both guided and open house tours.  Educating zoo guests about animals at our Kangaroo Kickabout exhibit, including basic exhibit rules and animal information. 

    The Education Assistant position does not perform any animal handling or husbandry duties, this is strictly an interpretive position.  Performing daily light cleaning of the furnishings and artifacts in the historic home and outbuildings, as well as light grounds work.  Assisting in special events as needed  If need dictates throughout the season, may be trained for overnight, teen, or camp programming  

    Other duties as assigned Skills:  Excellent communication, leadership, and time management skills; and the ability to work as part of a team  Must work well without direct supervision  Must have the ability to follow written and oral instructions  Must work well with audiences of varying ages  Knowledge of basic teaching methods as well as non-traditional techniques for early childhood development  Computer experience, including use of Microsoft Office and digital media  Ability to respond to emergency situations calmly and follow protocols  Experience interacting with the public is required  Previous experience teaching or working in a camp setting is strongly desired Education:  

    Applicants must be at least 18 years of age  High school diploma or GED equivalent required  Strong interest or background in education, history, museums, or interpretation desired  Bachelor’s degree in Education, Biology, Zoology, or other environmentally related major desired Physical Requirements:  Ability to lift up to 25 pounds  Ability to work outdoors in rain, humidity, and temperatures above 90 degrees Fahrenheit  Ability to walk zoo grounds for long periods of time, up and down stairs, bend down, and ambulate quickly Position Description: Education Assistant (Seasonal) Employee Requirements: Prior to hire, the successful candidate must:  Submit to a criminal background check and drug screen  Provide proof of a valid driver’s license 

    To apply: Please submit your resume to careers@nashvillezoo.org or complete an application on our website at www.nashvillezoo.org. Nashville Zoo is an EEO Institution and a Drug Free Workplace

  • 01/16/2018 8:17 AM | Tennessee Association Of Museums (Administrator)

    Maryville College in Maryville, TN seeks an Archives and College History Librarian to manage archival collections documenting the College’s history.


    Work responsibilities include organizing, preserving, cataloging, and providing searchable access to college history materials in all formats and leading and coordinating efforts to digitize archival collections. This person also provides research assistance services for college history materials, supervises student projects in archives, provides public presentations on archival collections, and supervises volunteers.


    This is a part-time, professional position requiring a Master’s degree in archival studies or an ALA accredited MLIS with concentration in archival studies.


    A more complete description with full list of qualifications and application instructions is available at the Maryville College website -- https://www.maryvillecollege.edu/about/inside/employment/182/.

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PO Box 330984   Nashville, TN 37203   (615) 495-3354   tnmuseums@gmail.com

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