Welcome to the Tennessee Association of Museums

Nashville Zoo Historic Croft Home / Interpreter

02/15/2020 2:15 PM | Tennessee Association Of Museums (Administrator)

Nashville Zoo is seeking an upbeat and positive individual with an outgoing personality to join our team of interpreters. Interpreters
give guided tours of the Historic Croft Home and Grassmere Historic Farm to zoo guests of all ages. Interpreters educate zoo
guests on the history of the home and land, and how it relates to the Nashville Zoo. Interpreters may assist during special events,
member nights, and other occasions; some evening work will be required. Interpreters perform light cleaning of the home,
outbuildings, furnishings, and artifacts; they will give specialized tours of the grounds, including but not limited to outbuilding tours, tours
about the enslaved population, Artifact Encounters and storytelling; and other duties as assigned. This position works daily March
through mid-October, daily Christmas tours in December, and evenings late October-January during Boo at the Zoo and
Zoolumination; days and hours may vary. The maximum weekly hours is 30.

Duties and Responsibilities:
• Give guided tours of the Croft Home; tours follow a scripted outline that must be memorized
• Educate the zoo’s visitors about the home, families that lived there, the land, and how it all relates to the Nashville Zoo
• Give guided specialized tours as required
• Interact with guests and present information on collection pieces during regular ‘Artifact Encounters’ talks to small groups
• Perform daily light cleaning of the floors, furnishings, and artifacts in the home and outbuildings following approved museum
standards and methods for cleaning
• Assist in special events (Boo at the Zoo, Member Nights, Croft Christmas tours, Zoolumination, etc.)
• Other duties as assigned

Skills and Requirements:
• Must be team-oriented and work well with others
• Must have excellent oral communication skills
• Must have excellent customer services skills
• Must have a desire to work with all ages, from children to adults
• Ability to follow written and oral instructions
• Ability to give guided tours without direct supervision
• Ability to be flexible and adapt tours to multiple age groups and audience types
• Ability to stand and walk, including up and downstairs, and outdoors in a variety of weather conditions, for extended periods
• Ability to lift a minimum of 25 lbs
• Ability to respond to emergency situations calmly, following established protocols
• 18 years of age or older, high school graduate or GED
• College coursework in public history, museum studies, oral interpretation, or education strongly preferred
• Customer service experience or experience interacting with the public required

Prior to hire, the successful candidate MUST:
• Submit to a criminal background check and drug screen
• Provide proof of a negative TB test
• Provide proof of a valid driver’s license


Nashville Zoo is an Equal Opportunity Employer and a Drug-Free Workplace. You will be contacted via email regarding your application. No phone calls, please. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Follow this link to apply:  https://nashville-zoo-inc.careerplug.com/jobs/1023460/apps/new



Nashville Zoo is a 200-acre institution accredited by the Association of Zoos and Aquariums (AZA) whose mission is to inspire a culture of understanding and discovery of our natural world through conservation, innovation and leadership. Located in the heart of Nashville, the zoo has an extensive animal collection and attracts more than one million visitors annually, as well as serving a diverse community through outreach programs within greater Nashville and mid-Tennessee. For more information, visit www.nashvillezoo.org

Nashville Zoo is an Equal Opportunity Employer and a Drug-Free Workplace. Weekend, holiday, and some evening work may be required.

PO Box 330984   Nashville, TN 37203   (615) 495-3354   tnmuseums@gmail.com

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